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All services provided by HOPE of East Central Illinois are free and confidential.
- 24-hour crisis hotline: HOPE maintains a 24-hour, 7 day a week, 365 day a year toll-free crisis hotline providing support, intervention, information, and referrals. 1-888-345-3990.
- Housing: HOPE maintains two housing programs. Domestic violence emergency shelter, and transitional housing. The DV shelter can house up to 24 clients, and there are five transitional housing units.
- IDVA Advocacy- HOPE staff accompanies individuals to and from court appointments, explain the Illinois Domestic Violence Act, and assist clients with orders of protection.
- Children’s Advocacy- HOPE provides children’s activities including individual and group counseling, educational recreation, and advocacy.
- Community Advocacy- HOPE staff supports and accompanies clients to other community based social service agencies.
- Counseling- Supportive counseling is offered in both individual and group settings for those affected by domestic violence.
- Community Education- Provides information of family violence and homelessness to community organizations, clubs, and schools.
- Transportation- Emergency transportation is provided to victims fleeing an abusive situation, to court hearings, and/or other community-based agencies.
- Referrals- Connections to other community based services through means of speaking presentations, and crisis intervention.
- Walk-in program- Support groups and services are provided for those not in need of emergency shelter.
- Accessibility: HOPE facilities meet the requirements of the Americans with Disabilities Act.
- HOPE of East Central Illinois serves Coles, Clark, Cumberland, Douglas, Edgar, Moultrie, and Shelby counties.